Reservation policy cancellations and refunds
The lessor will charge 20% of the total cost at the reservation time, the rest of the payment will be at the pick up time, in case of the lessee not present to pick up the vehicle 50 % of the reservation will be charge at the credit card.
The reservation can be cancel with out any cost 48 hours before the boocking start ,and the lessor will charge 20% of the cost of the reservation, if the lesse cancel during the 48 hours before the boocking.
Once the vehicle is delidered no refunds are accepted.
The lessor DONT accept debit cards for the deposit, only accept credit cards. The full deposit will be returned at the end of the contract excepting aditional charges that will be rested from the deposit. The deposit for credit cards will be 600 € and in cash will be 600 €.
Delivery, return and during
The delivery will be at our shop located in S’almadrava street 37 local 3-4 la savina, Formentera port or the point of the island the lessee prefers.
The lessee recives the Vehicle in perferct working order and check it at the pick up time.The lessee take responsabiliti of the vehicle from the collection time until the end of the contract and compromise to give it back as he recive it ,other wise the lessee must pay for the demages.The lesse recognice he recive full imformation about how the vehicle works and what kinde of petrol it use.
The lessee recives the vheicle ready to use with the petrol enough to arrive to the nearest
The lesse compromise to carry every moment the document or contract issued by the lessor as well as the personal documents enables him to drive de vehicle and to show them if required by the authority or by the company staff.
One day rental refers to 24 hours starting from the pick up time to the drop off time extra time will be charged as another rental day.
The lessee declars to give the rigth imformation details about himself an also to be in possetion of the driving license valid for the rented vehicle.
The lessor reserves the right to not rent the vehicle if considers appropiate and might withdraw it if the lessee makes an inapropiated use of it or drives the vehicle in diminished physical conditions caused by alcohol, drugs,fatigue or in reduced capacities.The withdrawal under no circunstances will carry any refound.
The leesee compromise to imform about a second drivers wich will be free of charge except if the driver is under 21 years old.
The lesses is responsable for both common leasehold and criminal acts arising from the uses of the rented vehicle and is not alowed to used to transport any goods or use the vehicle for comertial purpose. The lesse can not sublet the vehicle.
The lessor is not responsable of drivers are not on the contract.
Insurance and franchise policy
The lesse is insured of third party liability as well as personal injury to the extent and conditions showed at the regulations of compulsory insurace by the agreed insurance policy with the insurance company contracted by the lessor.
V.A.T, unlimited mileage, port chaerges, taxes, and car isurance with excess 600 € are included in the price.
The franchise and the payment excess in case of accident can be removed with an extra daily charge of 11€ for cars, 9€ for motorbikes 125cc and 5€ for motorbikes 50cc.
Franchise exeption does NOT includes demages at the parts under the vehicle, keys or key fobs loss or breakage, demages on weels and glasses of the rented vehicle and any demage caused inside of it.
The lessee has the obligation to pay all penalties resulting from driving without following traffic regulations and has to imform about it at the time he returs the vehicle. The lessee authorizes the lessor to charge the fine and all posibles expenses of his credit card.
Extras and adicionals costs
The lessor has not age requiredments but there is an extra charged of 20 € for drivers under 21 years old.
Special clinings are cherged with extra25€.
In case pof lost keys of cars the leesee must pay to the lessor the Quantity of 200 €, keys of motorbikes 30€ and luggage box keys 30 €.
In case of lost or broken helmets or vicar the lessee must pay 40 €.
Baby seats are supplied by the lessor under availability , the lessee must order it at the reservation time with an extra cost of 2 € per day.
If technical assistance will not respond to any problem related with the functionality of the vehicle, for example changes of weels or any other inconvenient the lesssor will charge 30 € to the leess regdless o the time used.
At the end of the contract the lessee must return the vehicle with the same level he recived otherwise must pay 15 € every quarter tank mising.
Any pick up or drop off who needs a member of the staff to be present out of the ofice time wich is from 9:00 am to 20:00 pm will be charge with 15 €.
The lessee can ask for the bagagge delirery service wich cost 10€ per journey (recommended for motorkibes).
The parties accept the jurisdiction that Is legally enforceable if any dispute arises from this contract.